Shipping policy

We at The Stogie Life take pride in how we ship – we know your order is very important to you. Packaging is critical; we spend the time necessary to make sure you receive your package in a timely manner, the content is fresh, and in pristine condition.

We generally ship the same day – Monday through Saturday. The cutoff is at 4pm PST, and the Saturday cutoff is at 10am PST. Sometimes there are issues with USPS that can cause technical delays or there are issues that we cannot control.

In order to keep your order fresh until you receive it, we include a FREE humidity pack in every shipment. Please be aware this does not ensure your cigars are ready to smoke when they arrive. It is your preference, but we suggest waiting a minimum of one week ideally 10-14 days once the cigars are placed in a stable environment, but this is entirely up to you.

International shipments – please contact us before attempting to purchase. Will need info as well on what you looking to purchase so we can provide shipping quotes. Please be aware we do not ship to forwarding addresses on your first purchase, as mentioned above billing/shipping must match on first orders. 

IMPORTANT: If you receive your package and it’s damaged, please take pictures BEFORE opening the box and email them to us immediately with your name and order number. This will help us with any claims that need to be filed.